Frequently Asked Questions (FAQ)

Welcome to the Fresh Thoughts Club Portal FAQ page!

We've compiled answers to the most common questions about the Fresh Thoughts booklet, our secure Club Portal and how you can best use Fresh Thoughts booklet today.

If you can't find the information you need here, please don't hesitate to reach out to our support team through the contact information provided in the portal. We're here to help you make the most of this vital project!

Frequently asked questions

For all your questions about Fresh Thoughts, we've got answers!

Who was Fresh Thoughts written for?

It is to be used by organisations and professionals working with victims of domestic abuse.

For more info please click here to read our About page

Where is it being used?

In a wide variety of places such as Courts, CAB offices, GPs, Universities, charities etc. Please click here to see our about page for more information.

How does our Soroptimist Club get its own version?

Please click here for our Getting Started section where we guide you through the steps to register.

Can we talk to the Fresh Thoughts team directly?

Of course, email us at sifreshthoughts@gmail.com and we’ll arrange a Zoom call or even join your meeting remotely.

How much will it cost to have our own local copy?

To make the changes will cost £50.

Can we do the changes with our own printer?

Sorry no, this is absolutely not allowed. You must do all the changes through our printer, otherwise you will be in breach of copyright.

Can we contact your printer directly?

Sorry again no, for the same reason. Any communication will be through the Fresh Thoughts team.

What will printing cost?

100 copies £192 Royal Mail £9

200 copies £265 Royal Mail £9

500 copies £400 DPD £15

1000 copies £600 DPD £25

2000 copies £1025 DPD £30

5000 copies £1900 DPD £35

Artwork amends £50


Can I print a hard copy of our booklet from this website?

No, you will need to order a high-resolution version from our printer. Please email us to request this.

Can our own printer be used to print copies?

Yes they can. Check the quality first. Ours is 150gsm silk with a thicker cover. Please note if you do this you will be charged an extra £10 VAT as art work alone is subject to VAT.

Can we make other changes that we think would improve Fresh Thoughts?

Sorry no, or you will be breaking the copyright. However, we have created a forum through our Fresh Thoughts website so please put your ideas there for everyone to see and we will consider them all carefully every time we update the booklet. You can access the forum once you have registered for your own unique portal on the website. Click here to find your club portal.

When will you update Fresh Thoughts?

This will be ongoing and the Fresh Thoughts team will be responsible for ensuring all versions are amended together and you will be notified of this in community forum as well as an email newsletter to all clubs. This will certainly be done in the event of any changes to benefits or the legal system. We are currently on version 2. In order to receive these updates you must be registered through your unique club portal by clicking here.

Can we join with other Clubs if there are several in close proximity?

Yes, of course. This makes perfect sense and so far over half the local versions have been produced in collaboration.

How do you raise the money needed?

You can claim back the £50 for artwork per booklet back from UK PAC funds. To finance the printing clubs have used Police & Crime Commissioners, local councils, law firms, relevant charities etc.

How did you publicise it?

Having your own local version of Fresh Thoughts is not only good to support victims of domestic abuse but will do a great deal to raise the profile of Soroptimists. You will certainly need to issue press releases and we recommend a high profile launch.

Who would we invite to a launch?

Entirely up to you but we will soon have compiled a list of the sorts of invitees you could consider on our blog.

We know we are a women's organisation but men are victims too?

Yes, this has been requested by a local council. For this reason, we have produced a gender neutral version. If you would be interested in localising this version, that is perfectly possible. Please email us at sifreshthoughts@gmail.com and we will send you a copy.

Have you thought about inclusion issues?

Yes, our next task is to create an “easy read” version in 2026 and we have plans for an audio booklet. Watch this space!

We would need it translated into different languages. Is that possible?

Yes we are planning to start on this work in 2026 as well.

Can Fresh Thoughts be used all over the UK?

Unfortunately no. There are subtle differences for England and Wales and more fundamental differences for Scotland and Northern Ireland. With some work and expertise it would be possible to produce it for the other nations.

The Fresh Thoughts Club Portal

The Fresh Thoughts Club Portal acts as your club's secure, single point of access. It is split into two main functions: a private Downloads area where your members can securely access the latest localised booklet and a separate Private Community Forum. The forum is your dedicated space to chat to other SI clubs, share best practice, and ask the core team questions, ensuring efficient and collaborative project management.